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Long story short...

I'm a designer tackling business challenges using a human-centred approach. I believe the value of my work lays in understanding people, context, and systems to design solutions that create value for users as well as businesses.

I enjoy fast-paced environments, discovering cultures, learning new topics and collaborating with people that have different perspectives.

The more formal CV

WORK EXPERIENCE

Sr. User Researcher at N26 

Sep'19 - present in Berlin, DE

Sr. Business Designer at Ming Labs 

Nov'17 - Sep'19 in Berlin, DE

Service Designer at Allianz X

Nov'16 - Nov'17 in Munich, DE

Service Designer at Essense

Oct'15 - Nov'16 in Amsterdam, NL

UX Designer at User Intelligence

Aug'13 - Sep'15 in Amsterdam, NL

VOLUNTEERING

UX/UI - Teacher at ReDi 

Jan'19 - Jan' 20, Berlin, DE

Designer at ZACCAF - Zambia

Jun'12 - present, Remote

Facilitator at Global Goals Jam - NL

First Jam version - Sep'16 

EDUCATION

MSc. Design for Interaction

at Delft University of Technology

Graduated Apr'13 - Delft, NL

BSc. Product Design Engineer

at EAFIT University 

Graduated Dec'11 - MedellĂ­n, CO

RECENT COURSES

Design Sprint

by AJ & Smart

Completed Aug '19 - Online

Designing a Business

by IDEO U

Completed April '19 - Online

The Perfect Map - Customer Journey Mapping

by Service Design Show Univesity

Completed Jan'19 - Online

Advanced Visual Thinking

by Being Visual

Feb'19 - Berlin, DE

SKILLS

User research, research synthesis, workshop facilitation, opportunity mapping, concept sketching, customer journey mapping, service blueprinting, stakeholder mapping, value proposition and business model ideation, story boarding, wireframing, user flows, rapid prototyping, usability testing. 

TOOLS

Sketch, Invision, Figma, Illustrator, InDesign, Axure, Omnigraffle, Marvel

LANGUAGES

Spanish (native), English (fluent), German (intermediate), Dutch (basic).

Decoding Research

I am one of the two creators of Decoding Research, a space where we share the experience of User Researchers in the form of illustrated stories. Follow us on Instagram or Medium

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Want to know more?

Drop me a line! I am always happy to chat over coffee - and cake.
mhocki@gmail.com
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Maria Hock - 2019