Long story short...
I'm a service designer driving business solutions through user needs. I believe the value of my work lays in understanding people, context, and systems in order to design solutions that aim to positively impact users as well as businesses.
I enjoy fast-paced environments, discovering cultures, learning new topics and collaborating with people that have different perspectives.
Business Designer at Ming Labs
Nov'17 - present in Berlin, DE
Service Designer at Allianz X
Nov'16 - Nov'17 in Munich, DE
Service Designer at Essense
Oct'15 - Nov'16 in Amsterdam, NL
UX Designer at User Intelligence
Aug'13 - Sep'15 in Amsterdam, NL
UX/UI Supporting teacher at ReDi
Jan'19 - present in Berlin, DE
Designer at ZACCAF - Zambia
Jun'12 - present, Remote
MSc. Design for Interaction
at Delft University of Technology
Graduated Apr'13 - Delft, NL
BSc. Product Design Engineer
at EAFIT University
Graduated Dec'11 - Medellín, CO
COURSES / WORKSHOPS
The Perfect Map - Customer Journey Mapping
by Service Design Show Univesity
Completed Jan'19 - Online
Advanced Visual Thinking
by Being Visual
Feb'19 - Berlin, DE
User research, research synthesis, workshop facilitation, opportunity mapping, concept sketching, customer journey mapping, story boarding, wireframing, user flows, prototyping, usability testing.
Sketch, Invision, Figma, Illustrator, InDesign, Axure, Omnigraffle, Marvel, Solidworks
Spanish (native), English (fluent), Dutch (basic), German (Basic)