Approach

Maria Hock work

Qualitative research 

Gathering insights

Using design research to uncover user needs and business goals. The aim is to design products/ services that align with customer expectations and business drivers.
Using design research to uncover people's needs as well as business goals. The aim is to design valuable products or services that match customer expectations and business drivers.

Sense making

Gathering insights

Using design research to uncover user needs and business goals. The aim is to design products/ services that align with customer expectations and business drivers.
Analysing research findings by finding patterns in order to map the big picture and identify opportunities where value is created for business and user.
Analisys_ServiceJpurney

Ideation & validation 

Gathering insights

Using design research to uncover user needs and business goals. The aim is to design products/ services that align with customer expectations and business drivers.
Generating ideas, creating concepts, prototyping and testing in order to detail and iterate the product or service.
Selected work
CHA-Pharmacy
UX DESIGN
For Clearing House Apothekers
Vodafone store service
SERVICE DESIGN, DESIGN RESEARCH
For Vodafone
philips_hospital
SERVICE DESIGN, UX DESIGN
For Philips Design
Scientific research
UX DESIGN, UX RESEARCH
For Elsevier

Want to know more?

Drop me a line! I am always happy to chat over coffee - and cake.
mhocki@gmail.com
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Maria Hock - 2018