2017/2018 - Berlin, DE

MING Labs

As Business Designer at MING Labs, I lead service design initiatives for Germany's top organisations across industries - from manufacturing to insurance.

My role: Business Design, Service Design, Design Research

hock
Image: Kai Mueller
Image: Kai Mueller

Sneak peek

Details are confidential
A view onto what I'm up to - Details are confidential
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Improving customer support as the first step towards user & customer centricity 

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Creating the digital experience for a new printing solution from concept to implementation

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Designing a consisten, first-class employee onboarding experience across business units

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Design, test and define the MVP of an insurance quotation tool for MunichRe in Africa

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Conceptualize and validate the proposition of a recommendation service for material selection

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Designing new product / service offerings for an untapped market

Selected work

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Philips - Service Design, UX Design 
Biosense_Interview
Biosense Technologies - Service Design, Research 

Want to know more?

Drop me a line! I am always happy to chat over coffee - and cake.

mhocki@gmail.com

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Maria Hock - 2019