2017/2018 - Berlin, DE

MING Labs

Working with clients to create and validate new products and services that live in the intersection between people's needs/wants and business goals.

My role: Business Design, Service Design, Design Research

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Image: Kai Mueller
Image: Kai Mueller

Sneak peek

A view into what I'm up to - Details are confidential
A view onto what I'm up to - Details are confidential
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Improving customer support as first step towards user & customer centricity 

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Creating the digital experience for a new printing solution from concept to implementation

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Designing a first-class employee experience that can be consistently implemented across Biz. Units

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Supporting along the road towards design-driven innovation 

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Designing, prototyping and validating new product solutions for internal and external users

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Designing new product / service offerings for an untapped market

Selected work

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Philips - Service Design, UX Design 
Biosense_Interview
Biosense Technologies - Service Design, Research 

Want to know more?

Drop me a line! I am always happy to chat over coffee - and cake.

mhocki@gmail.com

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Maria Hock - 2019